Appliance Repair Statistics 2026: 35+ Data Points on Costs, Industry Size, and Consumer Behavior
The U.S. appliance repair industry reached $7.0 billion in revenue in 2025 — and it is growing as rising appliance prices push homeowners to repair rather than replace. We combined Tier-1 industry data (IBISWorld, the U.S. Bureau of Labor Statistics, JD Power, Consumer Reports) with our own proprietary dataset of 64,973 real repair jobs to build the most complete — and most grounded — picture of appliance repair today.
Whether you are a homeowner deciding whether to repair or replace, a journalist, or just curious about the state of the industry — these are the numbers that matter, including data you will not find anywhere else.
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Key Takeaways
- Refrigerators are the most-repaired appliance — 37.5% of all service calls (Bozmanfix data)
- The median completed repair totals $277 across 47,080 real jobs
- Samsung, Whirlpool and GE generate ~62% of branded repair calls
- The U.S. appliance repair industry is worth $7.0 billion in 2025
- There are 37,769 appliance repair businesses operating in the U.S.
- 60% of U.S. consumers had a major appliance stop working in the last 5 years
- Smart Wi-Fi appliances hit 87 problems per 100 units vs 63 for non-connected
- 58% of consumers replace rather than repair when a major appliance breaks
- Florida has more home appliance repairers than any other state
What 64,973 Real Repair Jobs Reveal
Most appliance statistics come from surveys and industry estimates. The numbers in this section are different: they come from 64,973 actual repair jobs completed by Bozmanfix across five states (Florida, Georgia, Texas, North Carolina and Pennsylvania) — real work orders, not projections. This is original data you will not find in any other report.
Which appliances break down the most
| Appliance | Share of repair calls |
|---|---|
| Refrigerator | 37.5% |
| Washing machine | 21.9% |
| Dishwasher | 14.6% |
| Dryer | 9.4% |
| Oven | 5.7% |
| Stove / range | 5.6% |
| Freezer | 2.2% |
| Ice maker (standalone) | 1.2% |
Most-serviced appliance brands
| Brand | Share of branded calls |
|---|---|
| Samsung | 21.8% |
| Whirlpool | 21.1% |
| GE | 18.9% |
| Frigidaire | 10.2% |
| Maytag | 8.0% |
| LG | 7.3% |
Real repair costs (from 47,080 completed jobs)
| Appliance | Average job | Median job |
|---|---|---|
| Refrigerator | $336 | $302 |
| Oven | $326 | $296 |
| Dryer | $324 | $325 |
| Stove / range | $282 | $250 |
| Washing machine | $265 | $265 |
| Dishwasher | $251 | $234 |
| All appliances | $294 | $277 |
Figures represent the total of a completed service visit (diagnostic plus parts plus labor). Standalone ice makers ($325 median) and garbage disposals ($360 median) run higher because their parts are expensive relative to the unit.
U.S. Appliance Repair Industry Size and Growth
The appliance repair industry has grown steadily as new appliance prices climb and consumers look for more cost-effective alternatives to replacement.
| Metric | Value | Source |
|---|---|---|
| U.S. market size (2025) | $7.0 billion | IBISWorld |
| U.S. market size (2024) | $6.5 billion | IBISWorld |
| U.S. market size (2023) | $6.3 billion | IBISWorld |
| 5-year revenue CAGR (2020–2025) | 2.5% | IBISWorld |
| Number of businesses | 37,769 | IBISWorld |
| Industry profit margin (2025) | 6.7% of revenue | IBISWorld |
| Average pay per employee (2025) | $44,067 | Kentley Insights |
Average Appliance Repair Costs in 2026
Industry cost ranges vary by appliance type, brand, and the specific problem. The table below shows published national ranges; compare them with our own real-job medians in the exclusive data section above.
| Appliance | Avg Repair Cost | Replacement Cost | Source |
|---|---|---|---|
| Refrigerator | $150–$600 (minor); $700–$1,250 (compressor) | $600–$2,300 | HomeGuide, Liberty Home Guard |
| Washing machine | $150–$350 | $600–$1,800 | HomeGuide, InvoiceFly |
| Dryer | $100–$400 | $800–$1,200 | HomeGuide |
| Dishwasher | $100–$400 | $400–$1,000 | InvoiceFly |
| Oven / Range | $100–$400 | $500–$2,000 | Fixr |
| Microwave | $70–$300 | $200–$600 | Fixr |
| Ice maker | $150–$250 | $400–$1,500 | Cinch Home Services |
💡 Not sure if it is worth fixing? Get a straight answer before you spend a dime.
Get a Quote →Appliance Reliability and Failure Rates
JD Power released its inaugural U.S. Appliance Reliability and Service Study in September 2025, based on 12,755 responses collected June–July 2025. The findings are significant for anyone buying or repairing appliances today.
| Finding | Data Point | Source |
|---|---|---|
| Average problems across all appliances | 69 per 100 (PP100) | JD Power 2025 |
| Wi-Fi/Bluetooth connected appliances | 87 PP100 | JD Power 2025 |
| Active connected-feature users | 92 PP100 | JD Power 2025 |
| Appliances without connectivity | 63 PP100 | JD Power 2025 |
| Front-load washers (highest problem rate) | 89 PP100 | JD Power 2025 |
| Clothes dryers (lowest problem rate) | 56 PP100 | JD Power 2025 |
Consumer Repair vs Replace Behavior
Consumer Reports surveyed U.S. homeowners on what they actually do when appliances break. The results show a strong replacement bias, particularly for small appliances.
| Behavior | Large Appliances | Small Appliances |
|---|---|---|
| Had appliance stop working (last 5 yrs) | 60% | 68% |
| Ended up replacing the broken appliance | 58% | 87% |
| Successfully repaired | 36% | 13% |
| Of repairs: independent repair shop | 27% | — |
The two most common reasons for replacing instead of repairing:
- Appliance was too old to be worth repairing: 43%
- More cost-effective to replace: 42%
Appliance Lifespan Data
Knowing average appliance lifespans helps determine whether repair makes sense. The following comes from InterNACHI (International Association of Certified Home Inspectors), with notes on coastal market variations.
| Appliance | Average Lifespan | Repair Worth It If Under… |
|---|---|---|
| Refrigerator | 9–13 years | 10–12 years |
| Gas range / oven | 13–15 years | 12 years |
| Dryer | 13 years | 10 years |
| Washing machine | 10–12 years | 8–10 years |
| Dishwasher | ~9 years | 7 years |
| Microwave | ~9 years | Rarely worth repairing |
Where Appliances Break Down: Our Geographic Data
Our 64,973 jobs are concentrated in the Southeast, where heat, humidity and storm-related voltage events drive higher failure rates. Here is the real distribution of our service volume by state.
| State | Share of jobs | Source |
|---|---|---|
| Florida | 43.9% | Bozmanfix data |
| Georgia | 41.0% | Bozmanfix data |
| Texas | 6.0% | Bozmanfix data |
| North Carolina | 4.4% | Bozmanfix data |
| Pennsylvania | 2.1% | Bozmanfix data |
| South Carolina | 1.6% | Bozmanfix data |
Industry Trends Driving Growth in 2025–2026
Frequently Asked Questions
What is the most commonly repaired appliance?
The refrigerator. Based on Bozmanfix data from 64,973 real repair jobs, refrigerators account for 37.5% of all service calls — more than washing machines (21.9%) and dishwashers (14.6%) combined trail behind. Refrigerators lead because they run continuously, 24/7.
How much does the average appliance repair cost in 2026?
Across 47,080 completed Bozmanfix jobs, the median repair totaled $277 and the average was $294. National published ranges run $150–$400 for most appliances, rising to $700–$1,250 for a refrigerator compressor replacement.
How big is the U.S. appliance repair industry?
The U.S. appliance repair industry reached $7.0 billion in revenue in 2025, with 37,769 businesses operating nationwide, growing at a 5-year CAGR of 2.5% (IBISWorld).
Are smart appliances less reliable?
Yes. JD Power’s 2025 study found Wi-Fi and Bluetooth connected appliances average 87 problems per 100 units, versus 63 for non-connected appliances. Consumers who actively use connected features see 92 problems per 100 — nearly 50% more.
Do most people repair or replace a broken appliance?
Most replace. Consumer Reports found 58% of consumers replace rather than repair a broken large appliance, and 87% replace small appliances. The top reasons are that the appliance was too old to repair (43%) or that replacing was more cost-effective (42%).
Which brands get repaired the most?
In Bozmanfix data, Samsung (21.8%), Whirlpool (21.1%) and GE (18.9%) generate about two-thirds of branded repair calls. This reflects how common these brands are in homes plus their service frequency — it is not a reliability ranking.
Methodology
Data in this article combines Bozmanfix’s own service records with primary and authoritative secondary sources:
- Bozmanfix proprietary data — 64,973 real repair jobs across FL, GA, TX, NC and PA (through 2026)
- IBISWorld — Appliance Repair in the US Industry Report (2025)
- U.S. Bureau of Labor Statistics — Occupational Employment and Wages, May 2023 (Home Appliance Repairers, SOC 49-9031)
- JD Power — U.S. Appliance Reliability and Service Study, 2025 (n=12,755)
- Consumer Reports — Consumer Repair Behavior Survey
- Kentley Insights — Appliance Repair Market Research Report, 2025
- HomeGuide, InvoiceFly, Liberty Home Guard, Fixr, Cinch — aggregated repair cost data (2025–2026)
- InterNACHI — Appliance Lifespan Data
We prioritize Tier-1 and primary sources. Cost ranges from third parties reflect national averages; Bozmanfix medians reflect real completed jobs. Last updated: July 2026.
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