Samsung Refrigerator Error Codes: What Each One Means

🔤 Samsung Codes Explained 📘 From Samsung Support Pages 💵 989 Samsung Fridge Repairs Measured 💰 $99 Diagnostic · Waived on Repair

A Samsung refrigerator error code is a number followed by E or C, such as 22E or 22C, and both letters mean the same fault. The codes owners see most are the fan codes 21E and 22E, the ice maker code 39E and the power codes 83E, 85E and 86E. OF OF is not a fault: it is Cooling Off Mode, which stops the refrigerator from cooling. Below is what each code means according to Samsung, what usually fixes it, and what that repair costs in Bozmanfix job records.

Samsung Refrigerator Showing a Code?

Tell us the code and the model. You get the likely repair and cost range on the phone, and the exact total in writing before any work.

How a Samsung Refrigerator Shows an Error Code

Most Samsung French Door and Side-by-Side refrigerators show a code across two small two-digit displays, so 22E may read as 22 E, and OF OF is simply OF on each display. Samsung lists many codes as pairs, such as 22E and 22C or 39E and 39C: the number names the fault and the letter depends on the model. A few codes, such as 84C and 85C, appear in Samsung documentation only with a C.

Samsung refrigerators made before about 2008 did not use these numbers at all. They signalled faults with blinking LEDs, and those patterns do not translate to the modern codes, so an old unit with flashing lights needs the owner manual for that model rather than this table.

Samsung asks owners not to clear a code just to make it go away. Unplugging the refrigerator or pressing buttons wipes the code from the display, and with it the clue a technician needs. Write the code down, or take a photo, before you do anything else. Samsung only recommends a power cycle for the specific codes noted below.

Samsung Refrigerator Error Codes: The Full Table

The last column is the Bozmanfix median total for the repair the code most often leads to, part, labor and service call together, from our completed refrigerator jobs. A code names a circuit, not a part, so the repair is confirmed by testing before anything is ordered.

CodeWhat it meansWhat usually fixes itTypical Bozmanfix total
OF OF / O FFCooling Off Mode, also called Demo Mode. Nothing cools. Not a faultExit Cooling Off Mode (steps below)No repair
Lock iconControl panel lockedHold Door Alarm or Ice Maker Off for 3 seconds, by modelNo repair
APRefrigerator is acting as a Wi-Fi access point for SmartThings setupFinish or cancel setup; clears on its ownNo repair
Ice Off blinkingIce bucket missing or not seatedReseat the bucketNo repair
4E / 4CFreezer defrost sensor errorSensor386 dollars (sensor)
5E / 5CRefrigerator defrost sensor errorSensor386 dollars (sensor)
8EIce maker sensor error, freezer sideSensor386 dollars (sensor)
14EIce maker sensor errorSensor386 dollars (sensor)
21E / 21CFreezer fan not turning, often frozenCheck doors and gaskets, defrost; then fan motor422 dollars (fan motor)
22E / 22CRefrigerator fan not turning, often after a door was left openUnplug with doors open for several hours; then fan motor422 dollars (fan motor)
33EIce pipe (fill tube) heater error, leads to a frozen fill tubeHeater replacement393 to 428 dollars (fill tube or valve)
39E / 39CIce maker function error: frozen, jammed or failedIce maker reset with Test button; then assembly449 dollars (ice maker)
40E / 40CIce room fan error, iced over or failedPower cycle; then fan422 dollars (fan motor)
76CWater detected in the Autofill pitcher areaDry the area and look for a leakDepends on the leak
83EAbnormal compressor current, often after a surgeUnplug 60 seconds or cycle the breakerSealed-system check if it returns
84CCompressor lockSealed-system diagnosis956 dollars (compressor)
85CBrief low-voltage notice after a power dip. HarmlessHold OK for 3 secondsNo repair unless it recurs
85E / 86ECompressor under-voltage or over-voltageUnplug 60 seconds or cycle the breakerCircuit check if it returns
88 88Communication fault, power was disrupted during startupUnplug 60 seconds or cycle the breaker564 dollars (board) if it returns
PC ER / PC CHComponents not communicating, often a loose door harnessReseat the harness above the door hinge564 dollars (board) if it returns
41 / 42, 41CFamily Hub software problemReboot Family Hub; install the latest updateUsually no repair

Codes That Are Not Faults

OF OF means Cooling Off Mode. Samsung also calls it Demo Mode or Shop Mode: the lights, display and dispenser work, but the compressor does not run, so the refrigerator looks normal and stays warm. On most French Door and Side-by-Side models, hold the top two buttons on the left side of the panel until it chimes, about five to eight seconds; on newer models it is the top three. Family Hub models switch it off under Apps, Fridge Manager, Fridge Settings, Cooling Off. Convertible models use Temp, Power Freeze and Lock together, and BESPOKE models use the left and right arrows held for six seconds, then the O button.

A lock icon means the panel is locked. On panels inside or on top of the door, hold Door Alarm for three seconds; on outside panels with a Child Lock, hold Ice Maker Off for three seconds. Some panels lock themselves after a minute without use, which is normal. AP on the display means the refrigerator is in Wi-Fi setup for SmartThings and clears when setup ends. All icons flashing right after power returns is the normal startup self-check.

Ice Off blinking means the ice bucket is missing or not seated; take it out and push it back in until it clicks. 85C is a notice that the power dipped for a moment. Hold OK for three seconds to clear it, and only treat it as a problem if it keeps coming back, which points at the circuit the refrigerator is plugged into.

Fan Codes: 21E, 22E and 40E

21E is the freezer fan, 22E the refrigerator fan and 40E the ice room fan. The board expects to see each fan turning, and sets the code when it does not.

The most common cause is ice, not a dead motor. When a door is left open or a gasket no longer seals, humid air gets in, frost builds on the fan blade and the blade stops. Samsung says this about 22E directly and recommends unplugging the refrigerator and leaving the doors open for several hours, then restarting it. Move the food to a cooler first and put towels down for the meltwater. Make sure afterwards that every door closes fully and the gaskets are not torn or folded.

If a fan code returns after the defrost, either the fan motor has failed or a defrost fault keeps icing the fan up again. A technician tells those apart by testing the defrost circuit before replacing the fan. A Bozmanfix evaporator or condenser fan motor repair runs a median of 422 dollars across 130 refrigerator repairs.

Sensor and Defrost Codes: 4E, 5E, 8E and 14E

4E and 5E are the freezer and refrigerator defrost sensors, and 8E and 14E are ice maker sensors. Each means the board reads a sensor as open or shorted. On the defrost sensor Samsung documents the limits: below about minus 50 degrees Celsius it reads as open, above about 50 degrees as shorted. There is no owner fix; the repair is the sensor or its connector, and a Bozmanfix temperature sensor repair runs a median of 386 dollars across 65 refrigerator repairs.

Several other numbers are widely reported for Samsung refrigerators but are not on Samsung’s current U.S. list. 1E and 2E are commonly reported as the freezer and refrigerator temperature sensors, 23E as the condenser fan and 24E and 25E as freezer and refrigerator defrost errors. Treat those meanings as likely rather than confirmed, and give the technician the exact code and model number.

A defrost problem that is left alone tends to move through the codes: first frost builds, then a fan code appears, then the refrigerator stops cooling. For that stage, see Samsung refrigerator not cooling and freezer frost buildup. A Bozmanfix defrost heater or timer repair runs a median of 395 dollars across 58 refrigerator repairs.

Ice Maker Codes: 33E and 39E

Ice is where Samsung owners call most. In Bozmanfix job notes, about one Samsung refrigerator call in four mentions ice. Two codes cover most of it.

33E is the ice pipe heater, the small heater that keeps the fill tube from freezing. When it fails the tube freezes shut and the ice maker gets no water. Check whether the fill tube is iced over; a frozen fill tube repair runs a Bozmanfix median of 393 dollars, and when the water inlet valve is the cause, 428 dollars.

39E or 39C is the ice maker function error, meaning the ice maker is frozen, jammed or has failed. Samsung documents a reset: take the ice bucket out and press the Test button on the ice maker. If nothing chimes or moves, cut power for two minutes and try again. If the code returns, the ice maker assembly is the usual repair at a Bozmanfix median of 449 dollars. The longer Samsung ice story, including ice building up in the compartment, is on Samsung refrigerator ice maker problems.

76C, on models with an Autofill pitcher, means water was detected in the pitcher area. Dry it and look for a leak; for water under the refrigerator, see Samsung refrigerator leaking water.

Power and Compressor Codes: 83E, 84C, 85E, 86E and 88 88

This group is about the electricity reaching the compressor. 83E is abnormal compressor current, 85E is under-voltage such as a brownout, 86E is over-voltage such as a surge after a thunderstorm, and 88 88 means power was disrupted while the refrigerator was starting up. For all four, Samsung’s step is to unplug the refrigerator for 60 seconds or switch its breaker off and on. Plug it straight into a wall outlet, not an extension cord.

84C is different. It means compressor lock, and Samsung lists no owner fix. It points at the compressor or the inverter board that drives it, and the refrigerator will not cool until it is diagnosed. Move the food out and book a sealed-system diagnosis. A Bozmanfix compressor replacement runs a median of 956 dollars, and 1,300 to 1,700 dollars on built-in and premium units, which is why this is the code where the price of a new refrigerator belongs in the conversation.

If 83E, 85E or 86E keeps returning after a clean restart on a dedicated outlet, the problem is either the household circuit or the inverter board, and a technician checks the voltage at the outlet before ordering a board. For how compressor failure looks before any code appears, see signs of a bad refrigerator compressor.

🔧 Code back after a reset? Tell Bozmanfix the code and the model number, and you get the likely repair and cost range on the phone.

Communication and Family Hub Codes

PC ER or PC CH means the boards have stopped talking to each other. Samsung points at power surges and at the wire harness above the door hinge, which can loosen when the doors are removed to get the refrigerator through a doorway. Samsung’s step is to power off, disconnect and reconnect that harness, then power back on. If the code persists, the harness is checked before a board; a Bozmanfix refrigerator control board repair runs a median of 564 dollars across 78 repairs.

On Family Hub models, 41 or 42 with the blue interior lights flashing is a software problem: reboot the Family Hub with the power switch inside the right door. 41C on three-door Family Hub models usually follows a software update; install the latest update and tap OK the first time it appears. These are rarely a repair.

What a Samsung Refrigerator Repair Costs

Across 989 Samsung refrigerator repairs where Bozmanfix replaced a part, the median total was 410 dollars, with the middle half of repairs between 331 and 503 dollars. These are the Bozmanfix medians by part across all refrigerator brands, each including the part, the labor and the service call:

RepairBozmanfix medianRepairs measured
Temperature or defrost sensor386 dollars65
Frozen fill tube cleared393 dollars40
Defrost heater or timer395 dollars58
Water inlet valve401 dollars54
Evaporator or condenser fan motor422 dollars130
Ice maker assembly449 dollars57
Control board564 dollars78
Compressor956 dollars80

Every repair except the compressor sits between roughly 380 and 570 dollars, because the visit and the labor make most of the bill whatever the part costs. So the question behind almost any Samsung code is the same: is it the sealed system, which means 84C or a compressor that has stopped, or anything else? For Samsung pricing in more depth, see Samsung refrigerator repair, and for the whole brand, Samsung appliance repair. Samsung is the most-serviced refrigerator brand in Bozmanfix records at 21.8 percent of branded refrigerator calls, which reflects how many Samsung refrigerators are installed, not how reliable they are.

Medians from completed Bozmanfix work orders where a part was replaced. The 99 dollar diagnostic is waived when you approve the repair; it is 150 dollars on a double unit that has to be pulled from cabinetry.

Related Samsung and Refrigerator Guides

Samsung refrigerator not cooling · Samsung ice maker problems · Samsung refrigerator leaking water · Samsung washer error codes · LG refrigerator error codes · refrigerator temperature · how long refrigerators last

Sources

Code meanings and reset steps come from Samsung documentation: the Samsung refrigerator error codes page, Cooling Off Mode, unlocking the control panel and the ice maker reset guide. Codes not on Samsung’s current U.S. list are marked as commonly reported. Repair totals come from completed Bozmanfix work orders.


Samsung Refrigerator Error Code FAQ

What does 22E mean on a Samsung refrigerator?

22E, shown on some models as 22C, is the refrigerator fan error: the control board senses that the fan in the fresh-food section is not turning. Samsung notes it is often caused by a door left open for a long time, which lets ice build on the fan. Samsung’s documented step is to unplug the refrigerator and leave the doors open for several hours, then restart it. If 22E returns, the fan motor or its wiring needs a technician; a Bozmanfix fan motor repair runs a median of 422 dollars, part, labor and service call together.

Why does my Samsung refrigerator say OF OF?

OF OF means Cooling Off Mode, also called Demo or Shop Mode. It is not a fault: the lights and display work but nothing cools. On most French Door and Side-by-Side models, hold the top two buttons on the left of the panel, or the top three on newer models, for five to eight seconds until it chimes. Family Hub models turn it off under Apps, Fridge Manager, Fridge Settings, Cooling Off.

What does 39E mean on a Samsung refrigerator?

39E or 39C is the ice maker function error: the ice maker is frozen, jammed or has failed. Samsung’s documented step is an ice maker reset: take the bucket out and press the Test button on the ice maker. If there is no chime or movement, cut power for two minutes and try again. If the code comes back, the ice maker assembly usually needs replacing, which runs a Bozmanfix median of 449 dollars.

What do 83E, 85E and 86E mean on a Samsung refrigerator?

They are compressor power codes. 83E is abnormal compressor current, 85E is under-voltage, as in a brownout, and 86E is over-voltage, as after a surge or thunderstorm. Samsung’s step for all three is to unplug the refrigerator for 60 seconds or switch the breaker off and on. If the code returns, the compressor circuit needs a technician.

What does 84C mean on a Samsung refrigerator?

84C means compressor lock. Samsung lists no owner fix for it. It points at the compressor or the inverter board that drives it, and it needs a sealed-system diagnosis. A Bozmanfix refrigerator compressor replacement runs a median of 956 dollars, which is the one repair where the price of a new refrigerator belongs in the decision.

How do I reset a Samsung refrigerator error code?

Samsung says not to unplug the refrigerator or press buttons just to clear a code unless its instructions say so, because a cleared code hides the fault. For the power codes 83E, 85E, 86E and 88 88, Samsung’s step is to unplug for 60 seconds or cycle the breaker. For 22E, unplug with the doors open for several hours. For 85C, hold OK for three seconds. If the code comes back, the fault is real.

How much does it cost to fix a Samsung refrigerator error code?

It depends on the circuit the code names. Across 989 Samsung refrigerator repairs where Bozmanfix replaced a part, the median total was 410 dollars, with the middle half between 331 and 503 dollars. By part, Bozmanfix refrigerator medians are 386 dollars for a sensor, 395 for a defrost heater, 422 for a fan motor, 449 for an ice maker assembly, 564 for a control board and 956 for a compressor. The 99 dollar diagnostic is waived when you approve the repair.

Get Your Samsung Refrigerator Fixed

$99 diagnostic waived on repair · the total in writing before any work · 90-day parts and labor warranty

Book online Call us
Book online Call us