Ice Maker and Freezer Repair in High Point, NC
Our High Point ice work includes a standalone KitchenAid ice maker in 27262, worked on in place. The repair replaced the water supply line and the inlet valve – $535, above our company median of $417 for ice maker work across 2,191 Bozmanfix repairs.
It is the most instructive single job in our Triad book, because it points at something most people never consider: a dedicated ice maker is a separate appliance with its own plumbing run, and that run is part of what can fail.
Ice Maker and Freezer Repair in High Point
Built-in and in-door ice makers, under-counter and standalone units, chest and upright freezers, across every High Point ZIP code with no travel charge inside the city. The $99 diagnostic is applied to the repair once you approve it, and the price for the whole job is fixed before any work starts.
Two Different Appliances That Both Make Ice
Almost everything written about ice maker repair assumes the unit inside a refrigerator door. A standalone or under-counter ice maker is a different machine with a different failure profile, and knowing which one you have changes both the diagnosis and the arithmetic.
| Ice maker inside a refrigerator | Standalone or under-counter unit | |
|---|---|---|
| Water supply | Shares the refrigerator line and filter | Its own run to the cabinet, often long |
| Cooling | Borrows cold from the freezer | Has its own sealed system |
| Drain | None, or shares the defrost drain | Usually its own gravity drain or pump |
| What the machine is worth | Part of a $1,200 to $3,000 refrigerator | $1,500 to $3,000 on its own |
| Replacement means | Replacing the module inside | Plumbing, electrics and cabinetry |
| A High Point job | – | Water line and valve, $535 |
What Ice Maker and Freezer Work Costs – Company Figures
These are our company medians with the number of repairs behind each. Every figure is the part, the labor and the service call together.
| Ice maker repair | Company median | Company n |
|---|---|---|
| Frozen fill tube cleared | $432 | 40 |
| Defrost heater or timer | $419 | 70 |
| Water inlet valve | $429 | 69 |
| Evaporator or condenser fan | $438 | 60 |
| Water filter changed on the visit | $451 | 79 |
| Ice maker module or assembly | $451 | 57 |
| Thermostat or sensor | $470 | 18 |
| Control board | $488 | 32 |
| All ice maker work | $417 | 2,191 |
| Freezers are a separate and cheaper category | ||
| Defrost heater or timer | $370 | 203 |
| Door gasket | $397 | 77 |
| Thermostat or sensor | $390 | 81 |
| Evaporator or condenser fan | $396 | 135 |
| Control board | $500 | 51 |
| Compressor | $700 | 107 |
| All freezer work with a part | $385 | 2,406 |
What Drives the Price
A local job that was plumbing as much as appliance $535 IN 27262
A standalone KitchenAid ice maker, water supply line and inlet valve both replaced.
The lesson: on a standalone unit the supply run is a candidate part, and it is the one candidate that sits outside the appliance entirely.
Ice maker work is the dearest category in our whole book $417 AGAINST $395 FOR REFRIGERATORS
Higher than refrigerators at $395, higher than ovens at $385, higher than everything else Bozmanfix services. The reason is the number of candidates: an ice maker has its own supply line, valve, filter, mould, harvest heater, harvest motor, thermostat and often its own board. A refrigerator that will not cool has about four realistic candidate parts; an ice maker that will not make ice has nine.
More candidates means a longer diagnosis and a wider spread of outcomes – which is exactly why the honest answer to how much it will cost is that the diagnosis decides it, more than on any other appliance in the kitchen.
A freezer compressor is $700, a refrigerator compressor is $846 AND ONLY ONE OF THOSE IS A CLOSE CALL
Sealed-system work on a standalone freezer runs a Bozmanfix company median of $700 across 115 repairs, against $846 for a refrigerator compressor across 71. The freezer is cheaper because the machine is simpler to open, with no second compartment, no dispenser and no ice circuit to reconnect.
That gap matters because a chest or upright freezer costs roughly $400 to $900 to replace – so a $700 compressor on one is genuinely close to a coin toss, while the same fault on a $2,000 French-door refrigerator is not close at all. We put both figures in front of you before anything is opened.
Three details are worth telling us at booking, because they narrow this visit from nine candidate parts to two or three: whether the unit is inside a refrigerator or standalone, whether it is making no ice at all or small and hollow cubes, and when the water filter was last changed. Small cubes plus an overdue filter is the cheapest outcome in the category.
Match Your Symptom to the Likely Cause
- Standalone unit, ice production has fallen off – start outside the machine. The supply line, the shutoff valve feeding it, and the filter come before the inlet valve at $429 and long before the module at $451. A High Point job replaced the line and the valve together for $535.
- Small, hollow or slow cubes – restriction rather than failure: the filter, the inlet valve at $429, or a partly frozen fill tube at $432. This is the stage to call at, because units making poor ice now generally stop making it later and the repair does not get cheaper for waiting.
- No ice at all – the dearest symptom at a Bozmanfix company median of $419 across 359 jobs, because the candidate list runs from the fill tube at $432 through the module at $451 to the board at $488.
- Water leaking from the ice maker or pooling in the freezer – one of the three main complaints in this category, at $392 across 248 jobs, and usually the fill tube or the inlet valve. On in-door units it can also be the chute seal.
- Ice tastes or smells wrong – the filter, almost always. Fitted on a service visit that is $440 company-wide at Bozmanfix, visit and labor included.
- Freezer not holding temperature – the defrost heater or timer at $370, the evaporator fan at $396, or the thermostat at $390. The Bozmanfix company median for the symptom is $385 across 513 jobs, and frost building unevenly on the walls points at the defrost circuit specifically.
- Freezer running constantly and still warm – the symptom that points at the sealed system, $700 on a standalone freezer, and the one where we will discuss replacement cost alongside repair cost because on a $400 to $900 machine the two are close.
High Point Ice Maker and Freezer Work by ZIP Code
| ZIP | Area | Jobs | Paid visits | Work done |
|---|---|---|---|---|
| 27262 | Central and west High Point | 1 | 1 | 1 |
| All other High Point ZIP codes | 27260 · 27263 · 27265 | Same rate | No travel charge | Full service |
High Point sits across Guilford, Davidson, Randolph and Forsyth counties and is the third city of the Piedmont Triad.
All High Point ZIP codes are covered at the same rate with no travel charge inside the city, and both ice makers and freezers are worked on in place.
Ice Maker and Freezer Brands We Service Here
Across the company we service built-in, in-door, under-counter and standalone ice makers and chest and upright freezers from Whirlpool, GE, Samsung, LG, Frigidaire, Maytag, KitchenAid, Kenmore, Amana, Electrolux, Haier and Danby, plus the premium built-in makes.
Commercial ice machines, including Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic, are serviced and priced as commercial work, and none of the household figures on this page applies to them.
Repair or Replace, in High Point Numbers
On these two appliances the answer sits at opposite ends, and the local job happens to sit at the easy end. A standalone or under-counter ice maker is a $1,500 to $3,000 appliance, and replacing one means plumbing, electrics and usually cabinetry as well as the unit – so the $535 Bozmanfix job on one was a straightforward decision at a fifth of the replacement cost or less.
A built-in ice maker inside a refrigerator is the same logic more strongly: a $415 to $488 repair against replacing a $1,200 to $3,000 machine.
A standalone chest or upright freezer is the exception and the closest call in our whole book. Replacement runs roughly $400 to $900, and the Bozmanfix median freezer repair with a part is $385 – so a defrost heater at $370 or a fan at $396 is clearly worth doing, while a $700 compressor on a machine of ten years or more is genuinely close and sometimes the wrong buy.
We say so with both numbers in front of you rather than after the machine is stripped. Typical service lives are on how long freezers last, frost problems on freezer frost buildup, ice production on ice maker not making ice, and the break-even arithmetic in the repair versus replacement guide.
Discounts Applied Automatically
Priority Membership
$179 a year – five diagnostics, priority slots
- Five free diagnostic visits a year, a $495 value
- Priority scheduling with 24 to 48 hour response
- $30 off labor on every repair
- Extended warranty on all Bozmanfix work
What Customers Say About Our Ice Maker Work
“Very efficient. Poor guy had to deal with the heat in the garage, but kept at it and did a great job. Thanks so much!”
“Greg was awesome! A consummate professional! Great work!”
“Greg was helpful and courteous.”
Ice Maker and Freezer Repair in High Point – Questions We Get
How much does ice maker repair cost in High Point?
One Bozmanfix High Point example is a standalone KitchenAid ice maker where the water supply line and the inlet valve were both replaced, at $535 – a plumbing job as well as an appliance one.
The figures to plan against are Bozmanfix company medians: $417 for ice maker work across 2,191 repairs and $385 for freezer work across 2,406, each including the part, the labor and the service call.
By part on the ice maker side: fill tube cleared $432, defrost heater or timer $419, inlet valve $429, evaporator fan $438, filter changed on the visit $451, module $451, thermostat $470, control board $488. The diagnostic itself is $99.
Why did that job cost more than your company median?
Because the supply line was replaced as well as the valve. A valve on its own runs $429 company-wide across 70 Bozmanfix repairs. On a standalone or under-counter ice maker the water line is a separate run – under a cabinet, sometimes through a wall – so replacing it is a plumbing job attached to an appliance job, and the two together came to $535.
It is also the practical reason to mention at booking whether your unit is standalone or inside a refrigerator: the candidate parts are not the same.
Is a standalone ice maker different from the one in my fridge?
Substantially. A standalone or under-counter unit has its own sealed cooling system, its own water run to the cabinet and usually its own drain, and it is a $1,500 to $3,000 appliance in its own right. The unit inside a refrigerator borrows cold from the freezer, shares the refrigerator water line and filter, and has no drain of its own.
Same output, different machine – which is why the diagnosis starts in a different place and why the repair-or-replace answer on a standalone is never close.
My ice maker makes small hollow cubes. Is that expensive?
Usually it is the cheaper end. Small, hollow or slow cubes is the signature of restricted water flow rather than a failed assembly – most often the filter, a partially frozen fill tube at a Bozmanfix company median of $432, or the inlet valve at $429.
On a standalone unit, add the supply line and its shutoff valve to that list. It is also the stage worth calling at, because units producing poor ice generally stop producing altogether later, and the repair does not get cheaper for waiting.
How often should the water filter be changed?
On the interval in your manual. When it is changed on a service visit the Bozmanfix company median is $451 across 88 jobs, because that figure includes the visit and the labor.
A filter left long past its interval restricts flow, and restricted flow is one of the most common reasons an ice maker slows down and then stops – so keeping to the interval keeps the ice coming.
Is a $700 freezer compressor repair worth it?
It is the closest call in our whole book. Sealed-system work on a standalone freezer runs a Bozmanfix company median of $700 across 115 repairs, and a chest or upright freezer costs roughly $400 to $900 to replace, so on a unit of ten years or more the two figures sit very close together.
On a large or premium freezer, or one under about eight years old, the repair usually wins. We set the repair figure and a realistic replacement figure side by side at the assessment, before the machine is opened.
Do you service commercial ice machines in High Point?
Yes, including Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic, but as commercial work priced separately. None of the household figures on this page applies to a commercial machine, and commercial jobs are kept out of the household figures we publish. Tell us it is a commercial unit at booking and it will be scheduled and quoted as one.
Where do the figures on this page come from?
From our company book. Ice makers and freezers together are about 2.7 percent of everything we do, so the company-wide record is where the reliable figures are.
Our route here opened in March 2026. Every price on this page carries the number of repairs behind it, and where that number is company-wide rather than local, the table says so.
Other Appliance Repair in High Point
The rest of our High Point coverage, with the local job counts behind each page.
Appliance Repair in High Point – city hub, all six machines Serving High Point and the Piedmont Triad → Our neighboring Charlotte metro pageBook Ice Maker or Freezer Repair in High Point
Built-in, in-door, under-counter and standalone ice makers, chest and upright freezers, across every High Point ZIP code with no travel charge inside the city. Bozmanfix company medians of $415 and $385 with every sample size printed. $99 diagnostic applied to the repair, 90-day parts and labor warranty.