Ice Maker and Freezer Repair in Winston-Salem, NC
Two Winston-Salem jobs, one of which ended with a part fitted at $249. That is the entire local sample and it is the first thing on the page rather than the last. Everything priced below comes from our company book: a median of $415 for ice maker work across 2,091 repairs and $385 for freezer work across 2,269, parts and labour and the service call together.
The useful thing here needs no local sample at all — it is the order in which an ice maker should be diagnosed. The water reaches four components before it reaches the ice maker itself, and most no-ice complaints are a restriction somewhere along that path rather than a failed assembly.
Ice Maker and Freezer Repair in Winston-Salem
Built-in and in-door ice makers, under-counter units, chest and upright freezers, across every Winston-Salem ZIP code with no travel charge inside the city. The $99 diagnostic is applied to the repair once you approve it, and the price for the whole job is fixed before any work starts.
Diagnose an Ice Maker in the Order the Water Travels
Nearly every ice maker complaint we attend comes down to one question: is the water getting there, and is it getting there fast enough. The table below follows the water rather than the price, from the supply into the mould, because that is the order a technician works in and it is the order in which the cheap answers come first.
| Where the water is | What fails there | Company median | Company n |
|---|---|---|---|
| 1. Supply and filter | Filter clogged past its interval, or supply valve half open | $440 filter changed on the visit | 79 |
| 2. Inlet valve | Valve failing to open fully or at all | $428 | 69 |
| 3. Fill tube | Tube partly frozen, so the mould underfills | $393 | 40 |
| 4. Freezer temperature | Defrost circuit or fan, so the mould never gets cold enough | $415 defrost · $432 fan | 70 · 60 |
| 5. The ice maker itself | Mould heater, harvest motor or the module | $449 | 57 |
| 6. Sensing and control | Thermostat or sensor, then the board | $449 · $488 | 18 · 32 |
| 7. Cabinet | Door gasket letting humid air in | $570 | 17 |
| All ice maker work | — | $415 | 2,091 |
Freezer Repair Prices — A Separate and Cheaper Table
Standalone freezers are their own category in our book and cheaper to repair than ice makers, for the opposite reason: a chest or upright freezer is a simple machine. One compartment, one cold source, no water and no ice harvest.
| Freezer repair | Company median | Company n |
|---|---|---|
| Defrost heater or timer | $364 | 203 |
| Door gasket | $389 | 77 |
| Thermostat or sensor | $390 | 81 |
| Evaporator or condenser fan | $396 | 135 |
| Control board | $494 | 51 |
| Compressor | $700 | 107 |
| All freezer work with a part | $385 | 2,269 |
| Diagnostic visit | $99 | — |
What Two Jobs Can and Cannot Tell You
The cheapest ice-category invoice in the Triad $249
Our one Winston-Salem repair in this category came to $249, which is below every ice maker and freezer figure in our company table and below every ice-category invoice from Greensboro or High Point. One invoice proves nothing about a city, and we are not going to pretend otherwise.
What it does illustrate is the shape of the category: when the answer is early in the water path, the bill lands well under the $415 headline, and when it is the module or the board it lands well over it. That spread is why we quote after the assessment on ice makers more firmly than on any other appliance.
Ice maker work is the dearest category in our whole book $415 AGAINST $394 FOR REFRIGERATORS
Higher than refrigerators at $394, higher than ovens at $380, higher than everything. The reason is structural rather than local: an ice maker is a small machine bolted inside a larger one, with its own supply line, valve, filter, mould, harvest heater, motor and often its own board.
A refrigerator that will not cool has about four realistic candidate parts. An ice maker that will not make ice has nine. More candidates means a longer diagnosis and a wider spread of outcomes, which is exactly what the $249 at one end and the $488 board at the other look like.
A freezer compressor is $700, a refrigerator compressor is $956 AND THAT CHANGES THE ANSWER
Sealed-system work on a standalone freezer runs a company median of $700 across 107 repairs, against $956 for a refrigerator compressor across 80. The freezer is cheaper because the machine is simpler to get into, with no second compartment, no dispenser and no ice circuit to reconnect.
That $256 gap matters because a chest or upright freezer costs roughly $400 to $900 to replace — so a $700 compressor job on one is genuinely close to a coin toss, while the same fault on a $2,000 French-door refrigerator is not close at all. We put both figures in front of you before anything is opened.
Both local jobs sit in one ZIP, and the route is five months old 27127
Both Winston-Salem jobs in this category are in 27127 to the south of the city, one a Frigidaire and one a KitchenAid. Ice makers and freezers together are about 2.7 percent of everything we do company-wide, so two jobs in five months from one city is roughly what the arithmetic predicts rather than a signal.
And every Winston-Salem work order dates from March 2026, when the route opened.
Company-wide, ice maker work has the strangest seasonal curve in our book — it peaks in March at 13.8 percent of the year and bottoms in September at 5.7, with a third of it falling in winter, which is the opposite of what anyone would guess. We report that and leave it, because we have no proven explanation and certainly no local one.
Two answers narrow this visit from nine candidate parts to two or three, so they are worth having ready at booking: whether the unit is producing no ice at all or small and hollow cubes, and when the water filter was last changed. Small cubes plus an overdue filter is the cheapest outcome in the category.
Match Your Symptom to the Likely Cause
- Small, hollow or slow cubes — restriction rather than failure, and the cheapest end of the table: the filter, the inlet valve at $428, or a partly frozen fill tube at $393. This is the stage to call at, because units that make poor ice now generally stop making it later and the repair does not get cheaper for waiting.
- No ice at all — the dearest symptom at a company median of $420 across 348 jobs, because the candidate list runs from the fill tube at $393 through the module at $449 to the board at $488. The technician works the water path in order, so the cheap answers get ruled in or out first.
- Water leaking from the ice maker or pooling in the freezer — the most frequent of the three main complaints at $380 across 515 jobs, and usually the fill tube or the inlet valve. On in-door units it can also be the chute seal.
- Ice tastes or smells wrong — the filter, almost always. Fitted on a service visit that is $440, which is the argument for changing it on schedule instead.
- Freezer not holding temperature — the defrost heater or timer at $364, the evaporator fan at $396, or the thermostat at $390. Company median for the symptom is $377 across 488 jobs, and frost building unevenly on the walls points at the defrost circuit specifically.
- Freezer running constantly and still warm — the symptom that points at the sealed system, $700 on a standalone freezer. It is also the one where we will discuss replacement cost alongside repair cost, because on a $400 to $900 machine the two are close.
- Freezer door not sealing, frost along the gasket — $389 on a freezer, $570 on an ice maker cabinet. The gasket is dearer than several electrical parts because the labour is slow, not because the rubber is expensive.
Winston-Salem Ice Maker and Freezer Work by ZIP Code
| ZIP | Area | Jobs | Paid visits | Part fitted |
|---|---|---|---|---|
| 27127 | South Winston-Salem | 2 | 2 | 1 |
| All other Winston-Salem ZIP codes | 27101 · 27103 · 27104 · 27105 · 27106 · 27107 | 0 | 0 | 0 |
That table is honest rather than impressive, and it is why this page leans on company figures with their sample sizes attached. Winston-Salem is the county seat of Forsyth County and every one of its ZIP codes is covered at the same rate, with no travel charge inside the city. Both ice makers and freezers are worked on in place.
Ice Maker and Freezer Brands We Service Here
With two local jobs there is no brand table worth printing — one Frigidaire, one KitchenAid. Across the company we service built-in and in-door ice makers and standalone freezers from Whirlpool, GE, Samsung, LG, Frigidaire, Maytag, KitchenAid, Kenmore, Amana, Electrolux, Haier and Danby, plus the premium built-in makes.
Commercial ice machines, including Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic, are serviced and priced as commercial work, and none of the household figures on this page applies to them.
Repair or Replace, in Winston-Salem Numbers
These two appliances sit on opposite sides of the arithmetic and it is worth knowing which one you have. A built-in ice maker inside a refrigerator is part of a machine worth $1,200 to $3,000, so a $415 to $488 repair is straightforward — you are spending at most a third of a replacement, and replacing a refrigerator to fix its ice maker makes no sense.
A dedicated under-counter ice maker is a $1,500 to $3,000 appliance and the same logic applies more strongly.
A standalone chest or upright freezer is the exception and the closest call in our whole book. Replacement runs roughly $400 to $900, and our median freezer repair with a part is $385 — so a defrost heater at $364 or a fan at $396 is clearly worth doing, while a $700 compressor on a machine of ten years or more is genuinely close and sometimes the wrong buy.
We say so with both numbers in front of you rather than after the machine is stripped. Typical service lives are on how long freezers last, frost problems on freezer frost buildup, ice production on ice maker not making ice, and the break-even arithmetic in the repair versus replacement guide.
Discounts Applied Automatically
Priority Membership
$179 a year — five diagnostics, priority slots
- Five free diagnostic visits a year, a $495 value
- Priority scheduling with 24 to 48 hour response
- $30 off labor on every repair
- Extended warranty on all Bozmanfix work
What Customers Say About Our Ice Maker Work
“Sam was amazing. Fixed my water dispenser and ice maker in less than 30 minutes.”
“Got my fridge water and ice maker working in no time. Highly recommended service!!”
“Mike came in to help fix my water filter for the fridge. He was very nice and helped me diagnose the problem.”
“Clear scheduling, fit me in quickly, friendly and honest feedback about the issue with my freezer.”
Ice Maker and Freezer Repair in Winston-Salem — Questions We Get
How much does ice maker repair cost in Winston-Salem?
We hold two ice maker and freezer jobs for this city, one of which ended with a part at $249, so there is no honest local price to publish. The figures to plan against are our company medians: $415 for ice maker work across 2,091 repairs and $385 for freezer work across 2,269, each including the part, the labour and the service call.
By part on the ice maker side: fill tube cleared $393, defrost heater or timer $415, inlet valve $428, evaporator fan $432, filter changed on the visit $440, ice maker module $449, thermostat $449, control board $488, door gasket $570. The diagnostic itself is $99.
Why does the diagnosis follow the water instead of starting at the ice maker?
Because the water passes four things before it reaches the mould: the supply and filter, the inlet valve, the fill tube and the freezer temperature itself. Any restriction along that path produces the same complaint as a failed ice maker, and the answers there are cheaper.
Working the path in order means the inexpensive causes get ruled in or out before anyone prices a $449 module or a $488 board. It is also why small hollow cubes are better news than no ice at all.
Should I change the water filter myself?
Yes, on the interval in your manual. A filter changed during a service visit runs $440 company-wide across 79 jobs, because the visit is what you are paying for. The same part fitted on schedule costs a small fraction of that.
A filter left long past its interval restricts flow, and restricted flow is one of the most common reasons an ice maker slows down and then stops — so the maintenance saves both the call and the guesswork.
Why is ice maker work more expensive than refrigerator work?
Because an ice maker is a machine inside a machine, with its own supply line, valve, filter, mould, harvest heater, motor and frequently its own board. A refrigerator that will not cool has about four realistic candidate parts; an ice maker that will not make ice has nine.
Our company median for ice maker work is $415 against $394 for refrigerators and $380 for ovens, which makes it the dearest category in our book — and it is a spread rather than a point, from $393 at the water end to $488 at the control end.
Is a $700 freezer compressor repair worth it?
It is the closest call in our whole book. Sealed-system work on a standalone freezer runs a company median of $700 across 107 repairs, and a chest or upright freezer costs roughly $400 to $900 to replace, so on a unit of ten years or more the two figures sit very close.
On a large or premium freezer, or one under about eight years old, the repair usually wins. We set the repair figure and a realistic replacement figure side by side at the assessment, before the machine is opened.
My freezer runs constantly but is still warm. What is that?
Constant running with poor cooling points at the sealed system rather than a control or a fan — but before that, the technician checks the defrost circuit at $364 and the evaporator fan at $396, because an iced-over coil produces the same complaint and is much cheaper to put right.
Company median for a freezer not holding temperature is $377 across 488 jobs, and frost building unevenly on the walls is the sign that points at the defrost circuit specifically.
Do you service commercial ice machines in Winston-Salem?
Yes, including Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic, but as commercial work priced separately. None of the household figures on this page applies to a commercial machine, and we deliberately keep commercial jobs out of the household samples we publish — a restaurant machine dropped into a two-job sample would make the sample meaningless.
Tell us it is a commercial unit at booking and it will be scheduled and quoted as one.
Why are there so few local numbers on this page?
Because we have two Winston-Salem jobs in this category, both in 27127, and one of them ended with a part. Ice makers and freezers together are about 2.7 percent of everything we do, so two jobs in five months from one city is what the arithmetic predicts.
Our route here opened in March 2026. Every price on this page carries the number of repairs behind it, and where that number is company-wide rather than local, the table says so.
Other Appliance Repair in Winston-Salem
The rest of our Winston-Salem coverage, with the local job counts behind each page.
Appliance Repair in Winston-Salem — city hub, all six machines Serving Winston-Salem and the wider Charlotte area → View our full service areaBook Ice Maker or Freezer Repair in Winston-Salem
Built-in and in-door ice makers, under-counter units, chest and upright freezers, across every Winston-Salem ZIP code with no travel charge inside the city. Company medians of $415 and $385 with every sample size printed, because our local book here is two jobs and we say so. $99 diagnostic applied to the repair, 90-day parts and labour warranty.