Ice Maker and Freezer Repair Lithonia GA
We do not publish a local median for ice makers or freezers in Lithonia, and this page starts by showing you why rather than by printing a number. Twelve jobs in these two ZIP codes carry a freezer or ice maker tag. Not one of the twelve records what was replaced. Three of them are commercial machines.
Two closed at zero dollars. Five never became a paid visit at all. And only three of the twelve fall inside the last twelve months, making this by a wide margin the thinnest file on a route that otherwise carries 803 jobs.
So the figures here are company-wide, from 2,091 completed ice maker jobs and 2,269 completed freezer jobs: $415 with a part on an ice maker, $375 on a freezer. The whole local file is listed below — and the good news is that the properly documented ice-maker work in this area does exist. It is just filed under refrigerator, and we will point you straight at it.
Ice Maker and Freezer Repair in Lithonia and Stonecrest, GA
No ice, slow ice, hollow or small cubes, ice fused into one block, water leaking into the bin, freezer running without freezing, frost building on the back wall, a chest or garage freezer that has stopped. Both ZIP codes, total confirmed before the work starts.
The Twelve Local Jobs, One by One
With a file this size you should be able to check every claim on this page against it, so here it is in full.
Three commercial machines: a commercial freezer in 30038 at $1,021 whose invoice is labelled only as a trip charge and diagnostic fee — a four-figure job with a diagnostic label on it, and we cannot tell you what was actually done; a second commercial freezer at $150; and a commercial ice maker booking that was cancelled before we arrived.
Four household jobs above $200, all generic: an ice maker at $397, a Whirlpool freezer at $376, a Frigidaire tagged for both a refrigerator and a freezer at $220, and nothing else. Two small paid visits: a freezer at $99 and another at $78. Two invoices that closed at zero dollars. And three more bookings cancelled before a technician arrived, two of them Whirlpool and Frigidaire freezers in 2023.
Take the three household rows above $200 in isolation and you get a median of $376. It would be a number built from three generic invoices, spanning an unnamed ice maker, a Whirlpool freezer and a job tagged for two appliances at once, in a file where the most expensive entry is a commercial machine with a mislabelled invoice.
We would rather publish no local figure than that one. Company-wide, from 4,360 completed jobs across the two appliances, the medians are $415 with a part on an ice maker and $375 on a freezer, and the component tables below are where the useful detail lives.
What an Ice Maker Repair Costs, by the Part That Failed
From 2,091 completed ice maker jobs across our whole service area. Every figure is the full ticket: the part, the labor and the service call added together.
| What failed | Median total | Jobs (n) |
|---|---|---|
| Frozen fill tube cleared | $393 | 40 |
| Defrost heater or timer | $415 | 70 |
| Water inlet valve | $428 | 69 |
| Evaporator or condenser fan | $432 | 60 |
| Water filter changed on the visit | $440 | 79 |
| Ice maker module or assembly | $449 | 57 |
| Thermostat or sensor | $449 | 18 |
| Control board | $488 | 32 |
| Door gasket | $570 | 17 |
What a Freezer Repair Costs, by the Part That Failed
From 2,269 completed freezer jobs. Same basis: part, labor and service call in one number.
| What failed | Median total | Jobs (n) |
|---|---|---|
| Defrost heater or timer | $364 | 203 |
| Door gasket | $389 | 77 |
| Thermostat or sensor | $390 | 81 |
| Evaporator or condenser fan | $396 | 135 |
| Control board | $494 | 51 |
| Compressor replacement | $700 | 107 |
By symptom rather than component, company-wide medians run: freezer not freezing $377 across 488 jobs, ice maker leaking $380 across 515, no ice at all $420 across 348.
The decision goes the other way from the prices: 37.0 percent of quoted ice maker repairs are not taken up and 43.9 percent of freezer repairs, the highest of any appliance we service — which is what happens when a machine most people think of as a spare gets an unexpected quote. Full figures on appliance repair approval rate.
The Real Local Ice Maker Record Is on the Refrigerator Page
Here is what makes this page useful rather than only honest. The Lithonia invoices that do say what was wrong with an ice maker are all on refrigerators, because in the housing here the ice maker sits inside the fridge door rather than being a separate machine.
An ice maker and water filter replaced together at $929 — the largest refrigerator invoice we have in this area. An ice maker replacement at $589, on a job whose note records an LG recall and a Kenmore refrigerator. An ice maker fan replaced at $438 on an LG. Alongside those sit the rest of the water path: a Samsung filter housing at $792, a water filter head at $788, a water line cleaned at $276.
So two things follow, and they decide which page you want. If your ice maker is in the door of a refrigerator — which on this route it almost certainly is — the Lithonia refrigerator page is the one carrying local numbers, and the fault is very often the fan, the fill valve or the filter path rather than the ice maker as a unit.
If you have a standalone machine — a chest freezer, an upright in the garage, an undercounter ice maker, a commercial cuber — then this page and its company-wide tables are yours, and the twelve-job list above is an honest picture of how rarely we are called to them here.
Why Lithonia Freezers and Ice Makers Fail the Way They Do
Commercial machines are a different market, and a quarter of this file is commercial 3 OF 12
Three of the twelve jobs here are not household appliances: two commercial freezers and a commercial ice maker. We do attend commercial refrigeration and those visits are real work — but a commercial cuber or a walk-in box runs a sealed system many times the size of a domestic ice maker, and its compressor and condensing unit are priced accordingly.
Averaging them into a domestic page produces a number that is wrong in both directions at once, which is exactly what would have happened here: the single largest entry in this file is a commercial freezer at $1,021, and its invoice is labelled only as a trip charge and diagnostic fee, so we cannot even tell you what the work was.
If you have a machine in a restaurant, a bar, a break room or a walk-in box in Lithonia or Stonecrest, call and you will get a commercial quote for a commercial machine. If you have an ice maker in a kitchen refrigerator, the tables on this page are yours and the commercial figures are not.
The fill tube, and the cheapest real repair on this page $393
The commonest ice maker fault is not the ice maker. It is the fill tube: the short plastic pipe carrying water from the inlet valve at the back of the cabinet to the ice mould at the front.
If it dribbles instead of pulsing, the last drops freeze inside the tube, the next fill freezes on top of them, and within a fortnight the tube is a solid rod of ice.
The mould never fills, the machine keeps cycling, and what reaches us is the ice maker is broken when the ice maker is fine. Clearing it is $393 company-wide, the bottom line of the ice maker table, and the cause behind it is usually the inlet valve at $428 or a cartridge past its flow.
That matters more than usual on this route, because the water path is where the expensive refrigerator work in this area sits — a filter housing at $792 and a water filter head at $788 on local invoices. A cartridge changed when the flow drops rather than when the calendar says six months is the cheapest prevention there is. Background in ice maker not making ice.
One water source, one treatment plant, 596 miles of old pipe SCOTT CANDLER
An ice maker is the appliance most exposed to the water supply, because unlike a dispenser it runs unattended and freezes whatever arrives.
Everything here on the DeKalb side is served by DeKalb County Watershed Management, and its structure is unusual for a county of 764,382 people: the Chattahoochee River is its only raw water source and the Scott Candler plant, built in 1942 and rebuilt in 2007, is its only treatment works. The county’s own presentation to its Board of Commissioners on 20 June 2024 described that as a double point of failure and named 596 miles of small-diameter pipe due for replacement. There are no private wells here, so every ice maker on this route is fed water of the same character — but an ageing small-diameter network is where pressure swings and fine sediment live, and a fill valve is a solenoid with a mesh screen in front of it.
We do not publish a hardness figure for DeKalb, because we have not found one in a first-party report and will not repeat one we cannot stand behind. Filter guidance is on refrigerator water filter replacement.
June is the worst month for a freezer, and the garage is why 12.5 VS 5.0 PERCENT
Across our whole record, June is the worst month of the year for freezers — 12.5 percent of the year’s freezer calls against 5.0 percent in January — a 2.5-fold swing and the sharpest seasonal curve of any appliance we service. The mechanism is where the second freezer lives.
A chest or upright freezer in an unconditioned garage, basement or utility room is asked to hold 0 °F while the air around its condenser sits above 100 °F, and a machine that coped for eight summers fails in the ninth. Two things buy you years and both are free.
Pull it away from the wall so the condenser can breathe and vacuum the coils before the summer rather than after, and do not wall it in behind boxes and bicycles.
If yours is a garage or basement unit, say so when you book, because a smothered coil produces every symptom a failing sealed system does and the technician will check that first. Frost patterns are decoded in freezer frost buildup.
Not freezing: two patterns, two very different bills $364 VS $700
A freezer that is not freezing has two families of cause and telling them apart is the whole visit.
If the cabinet is cold but not cold enough, or frost is building on the back wall while the food softens, the defrost system has failed and the evaporator coil is packed in ice: $364 for the heater or timer, $396 if the fan blade was frozen into that ice and has to go with it.
If the cabinet is at room temperature and either silent or clicking every few minutes, that is the sealed system, and it is a $700 compressor before the conversation about the age of the machine even starts.
What we will not do is condemn a compressor without testing the cheap thing that imitates it, because a start relay produces exactly the same symptom — a quiet cabinet that clicks every few minutes — and only a meter separates them.
On a chest freezer there is one more free check first: lift the lid, run a finger round the gasket and see whether it is still holding, because a gasket that leaks cold is often why the machine has been running constantly. See signs of a bad compressor.
Before you accept a board quote, unplug it for five minutes $494
A freezer control board is $494 company-wide and an ice maker control board $488, and on this route there is a free thing worth doing before either number gets quoted. Unplug the machine at the wall — or switch it off at the breaker — wait five full minutes and restore power.
A genuine power cycle drains the board’s capacitors and clears a fault the board has latched into and cannot clear by itself, and power events here are frequent: supply comes from either Georgia Power or Snapping Shoals EMC depending on the address, and on 7 August 2023 storms left more than 160,000 customers without power across Georgia with DeKalb County first in the state at 58,685 outages. This is not theory on this route.
On our refrigerator and washer files in these same two ZIP codes there are two invoices where a hard reset was the entire billed repair, at $285 and $265. Thirty seconds at a switch does not do it; five minutes at the wall does. More in control board and smart appliance repair.
🚚 Freezer calls go to the front of the schedule alongside refrigerators, because a thawing load is on a clock. 223 jobs here in the last twelve months means the van is on the I-20 corridor most weeks.
Match Your Symptom to the Likely Cause
- No ice at all, machine silent — check the bail arm or the switch first, then the fill tube at $393, then the inlet valve at $428. $420 by symptom company-wide across 348 jobs. Do the two-hour bin test before you book so you can tell the technician what happened.
- Cubes small, hollow or crescent-shaped — water pressure rather than mechanism: the cartridge first, then the inlet valve at $428. On a supply carried by 596 miles of small-diameter pipe, a cartridge past its flow is the likeliest and cheapest answer.
- Ice in the bin has fused into one solid block — either a valve that keeps trickling or, on a French-door refrigerator, the ice maker’s own internal heater. Two different repairs from one complaint, and the local invoices for in-door ice makers are on the refrigerator page: an ice maker and filter together at $929, an ice maker replacement at $589.
- Ice maker runs but the cubes never release, or the fan is loud — one local invoice replaced an ice maker fan on an LG at $438. Company-wide an evaporator or condenser fan on the ice side is $432 and the module or assembly $449.
- Freezer running constantly but the food is soft — frost on the back wall means the defrost heater or timer at $364; clear coils and a warm cabinet mean the fan at $396; a garage unit in June means the condenser first, which is free. $377 by symptom across 488 jobs.
- Freezer at room temperature, quiet or clicking every few minutes — the sealed system. A start relay imitates a dead compressor exactly, and only a meter separates them. The compressor is $700 company-wide, and on a fifteen-year-old chest freezer that is a replacement conversation rather than a repair one.
- A commercial cuber, a walk-in box or an undercounter machine — different machine, different arithmetic. We attend them here and three of our twelve local jobs are commercial. The domestic figures on this page do not apply, and you will get a commercial quote instead.
Why We Would Rather Publish No Number Than a Bad One
There is a mechanical way to build a local median that would have let us print a figure at the top of this page. Take every completed job above $200, call it a repair, take the middle.
On this file that gives $376 from three invoices — an unnamed ice maker, a Whirlpool freezer and a job tagged for two appliances at once — in a file whose largest entry is a commercial freezer at $1,021 carrying a diagnostic label.
Reading the invoices one at a time is the only way to catch that, and on this appliance it is the sixth city in a row where the shortcut would have been wrong.
The same discipline changed four other pages in this cluster. On the oven page we removed a commercial grill invoiced at $2,556. On the washer page we removed a commercial washer, an invoice describing an ice maker and one describing a dryer repair. On the dishwasher page we moved a heating element to the dryer file and disclosed the one job we could not attribute.
And on the city hub we removed an unexplained $6,934 invoice and a $228 bank fee. So the rule we work to is simple: if the local file can carry a number, we publish it with the sample size next to it.
If it cannot, we say so, publish the company-wide figure and show you what the local file actually contains — which is what this page does, and you can check every claim on it against the twelve jobs listed above.
Repair or Replace, on the Lithonia Numbers
On a built-in ice maker inside a working refrigerator, repair wins almost always: the machine you would be replacing is a $2,000-plus refrigerator, and the fault is a $393 fill tube, a $428 valve, a $449 module or — as our local refrigerator record shows — a fan at $438 or an ice maker assembly at $589.
On a standalone freezer the arithmetic is genuinely different, and this is the one appliance where we regularly tell people not to spend the money. A new chest freezer is among the cheapest major appliances there is, so a $700 sealed-system repair on a fifteen-year-old garage unit is close to the replacement price, and the freezer is the appliance where that decision splits closest to even.
Below the sealed system the picture reverses completely: a defrost heater at $364, a fan at $396 or a gasket at $389 on a freezer that is otherwise sound is worth doing every time, and a leaking gasket is often the reason the machine has been running constantly in the first place.
Service lives are in how long freezers last and the arithmetic in the repair versus replacement guide.
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What Atlanta Customers Say About Bozmanfix
“Great service. Completed the ice maker repair in the mentioned timeline with exact diagnosis.”
“Tech arrived and troubleshot my freezer then gave a detailed description of the issue. Would recommend and use again.”
“Got my fridge water and ice maker working in no time. Highly recommended service!!”
“Mike came in to help fix my water filter for the fridge. He was very nice and helped me diagnose the problem.”
Ice Maker and Freezer Repair in Lithonia — Questions We Get
Why does this page not have a local price like your other pages?
Because the local file cannot carry one and we would rather say so. Twelve jobs in these two ZIP codes carry a freezer or ice maker tag, not one of the twelve records what was replaced, three are commercial machines, two closed at zero dollars, five never became a paid visit, and only three fall inside the last twelve months.
Taking the three household jobs above $200 would give a median of $376 built from three generic invoices in a file whose largest entry is a commercial freezer at $1,021 carrying a diagnostic label. So the figures here are company-wide, from 2,091 ice maker jobs and 2,269 freezer jobs: $415 with a part on an ice maker and $375 on a freezer.
How much does ice maker repair cost?
Company-wide the median is $415 with a part replaced, and the middle half runs $340 to $512.
By component, including the part, the labor and the service call together: clearing a frozen fill tube $393, defrost heater or timer $415, water inlet valve $428, evaporator or condenser fan $432, water filter changed on the visit $440, ice maker module or assembly $449, thermostat or sensor $449, control board $488, door gasket $570.
By symptom, no ice at all is $420 across 348 jobs and an ice maker leaking is $380 across 515. Those are domestic figures and they do not apply to a commercial cuber or a walk-in box.
My ice maker is in the refrigerator door. Is this the right page?
Probably not — the refrigerator page is. In the housing on this route the ice maker sits inside the fridge door, and we log the visit as refrigerator work, which is why the Lithonia invoices that actually name an ice maker fault are all on that file.
Three of them name a component: an ice maker and water filter replaced together at $929, the largest refrigerator invoice we have here; an ice maker replacement at $589 on a job whose note records an LG recall and a Kenmore refrigerator; and an ice maker fan replaced on an LG at $438.
Alongside those sit a Samsung filter housing at $792 and a water filter head at $788. The local numbers are on the Lithonia refrigerator page.
My ice maker has stopped. What should I check first?
Two things, and both are free. Find the wire bail arm or the on-off switch on the ice maker itself and make sure it has not been knocked to the off position, because that is the single commonest reason we arrive and confirm the machine is sound wrong.
Then empty the bin completely, note the time and look again two hours later: a healthy household machine drops one harvest of eight to ten cubes in that window. Nothing at all points at a frozen fill tube at $393 or a failed inlet valve at $428.
A partial harvest of small or hollow cubes points at water pressure, which usually means the filter cartridge rather than a repair. Tell us which of the three you saw when you book and the technician arrives expecting the right fault.
Do you repair commercial ice machines and freezers here?
Yes, and a quarter of our local file is exactly that: two commercial freezers and a commercial ice maker across these two ZIP codes. What we will not do is price them off this page.
A commercial cuber or a walk-in box runs a sealed system many times the size of a domestic ice maker and its parts are priced accordingly, so a domestic figure would be wrong in both directions.
If you have a machine in a restaurant, a bar, a break room or a walk-in box in Lithonia or Stonecrest, call and you will get a commercial quote for a commercial machine.
My garage freezer stopped in the middle of summer. Is that a coincidence?
No. Across our whole record June is the worst month of the year for freezers, 12.5 percent of the year’s freezer calls against 5.0 percent in January — a 2.5-fold swing and the sharpest seasonal curve of any appliance we service.
A chest or upright freezer in an unconditioned garage, basement or utility room is asked to hold 0 °F while the air around its condenser sits above 100 °F, and a machine that managed eight summers will fail in the ninth.
Before you call, pull it away from the wall and vacuum the condenser coils, because a smothered coil produces every symptom a failing compressor does and is free to fix. If it does not come back, say on the phone that it is a garage or basement unit, because it changes what the technician expects to find.
How long do I have before the food in a broken freezer is unsafe?
USDA guidance is that a full freezer holds a safe temperature for about 48 hours with the door kept shut, and a half-full one for about 24, so the first instruction is to stop opening it. Food that still has ice crystals or is at 40 °F or below can be refrozen; anything held above 40 °F for more than four hours should be discarded.
Tell us how long it has been and whether the freezer is full when you book, because those two answers decide how far up the schedule you go. Freezer and refrigerator calls get priority over every other appliance for exactly this reason.
More Appliance Repair in Lithonia and Stonecrest, GA
Each page is built on the jobs we have actually run in these two ZIP codes, with the local price band and the failure patterns for that appliance.
Appliance Repair in Lithonia GA — all services and local pricingServing Lithonia and Stonecrest, GA and the wider Atlanta area → View our full service areaBook Ice Maker or Freezer Repair in Lithonia or Stonecrest
Company-wide pricing on this page because the local file is twelve jobs, none of which records a part and three of which are commercial machines. $99 diagnostic applied to the repair, 90-day parts and labor warranty.